Help if you are homeless or at risk of homelessness or family violence.
VICTORIA – Statewide services
Statewide After Hours Service:
- Phone: 1800 825 955 (free call) or (03) 9536 7777
- Hours: 5 pm to 9 am, Monday to Friday and 24 hours on weekends and public holidays
Safe Steps Family Violence Response Centre for women and children:
- Phone: 1800 015 188 (free call)
- Hours: 24 hours
If you are homeless or at risk of homelessness, you can get help:
- From your nearest crisis centre – see the Getting help page of our Services website
- By calling 1800 825 955 (free call, 24 hours).
A housing and support worker will take your call. They will refer you to help in your local area. If you call out of business hours, they will connect you to Salvation Army Crisis Services.
If you are escaping family violence, you can get help from the Safe Steps Family Violence Response Centre:
- Ph: 1800 015 188 (free call, 24 hours).
The service will assess your safety needs. They will then arrange emergency or crisis accommodation if needed or link you with a local family violence support service.
Find support services
Our human services website lists a number of support agencies who may be able to help you.
See the list on the Getting help page of our Services website.
More help
Local services
Find the contact details for homelessness support organisations near you on the DHHS Services’ Getting help page.
More help
If you are experiencing family violence, homelessness or are at risk of homelessness, these crisis and emergency contacts can help.
Call 1800 825 955 (free call) at any time or call 000 if you are in danger right now.
Find other services that can help, including mental health, youth and relationship services.
